Empty or thin AI output
Usually caused by an incomplete Career Profile — the AI will not invent experience.
- Open Career Profile and fill Personal plus Experience or Skills at minimum.
- Re-run Upload Resume & Fill Profile if sections look empty.
- Confirm the readiness banner before generating again.
- Provide a full job description via Job Details or One-time paste.
Not enough credits
Top up or upgrade on Plan & Billing, or try rewarded ads if enabled. Check Credit Usage for recent charges.
Job URL import incomplete
Tips
- Prefer the employer’s ATS link over aggregator pages when possible.
- Paste the job description manually if import leaves required fields empty.
- AI processing credits may apply even when some fields stay empty.
Profile not saving
Finish or delete incomplete list rows, then Save Profile. If Auto-save is on, wait for confirmation. Stay signed in and reload to verify.
Guest session expired
Generate Free sessions expire after about 2 hours, after download, or when cookies are cleared. Refresh and start again, or sign in for lasting storage.
FAQ
Tips
- Do I need Google Sign-In? No — create a Gmail account with password, then sign in with password or OTP.
- Is Job Search free? Yes during beta; Job Details URL import can still use credits.
- Where are my files? Generated Files lists saved outputs; enable Save to My Files on generators that support it.
- Can I edit Copy Center text? Edit the source fields on Career Profile, then copy again.
- What does the ? button do? It opens a short tip for the current page plus links to this Help Center.
Rate limits
Too many requests return an error. Wait briefly and retry. Guest workspaces have lower limits than signed-in accounts.
Still stuck?
Contact support with the approximate time, the page you were on, and what you were trying to do. Include a payment reference for billing issues.